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Discussion topic: Picture jumping

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This message was authored by: Andy1223

Picture jumping

I've had a new sky Q box and sometimes when I switch it on recorded/apps/ and live tv will jump as they are playing, I've seen a software update for this, I be forced 3 times now and still not corrected it. Is it a faulty hard drive but like I say doesn't do it every time 

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This message was authored by: Chodley

Re: Picture jumping

Posted by a Superuser, not a Sky employee. Find out more

Don't bother uodating. It'll let you do it even if you're already on the latest.

 

Who said there was a software update for this problem?

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This message was authored by: Andy1223

Re: Picture jumping

This forum, because it was a new box it may not have downloaded the latest software 

This message was authored by: Chodley

Re: Picture jumping

Posted by a Superuser, not a Sky employee. Find out more

@Andy1223 wrote:

This forum, because it was a new box it may not have downloaded the latest software 


Did someone say there had ever been a fix for that specific problem though? Doesn't sound familiar. Is this a stuttering problem, framerate / buffering?

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