@Sal2xx wrote:
We have a multi room package. The picture on the tv in our bedroom keeps freezing and stuttering. We have bought a new cable and also a new television however this has not rectified the problem. I would be grateful if this could be looked into please. Thank you.
@Sal2xx Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
reboot the mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
