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Discussion topic: Phone cable came down

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This message was authored by Desaiproduction This message was authored by: Desaiproduction

Phone cable came down

A cable at my mothers address has come slack. I believe it may be a sky cable for her home telephone. Could an engineer to sent round to make the cable taut 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Phone cable came down

Posted by a Superuser, not a Sky employee. Find out more

@Desaiproduction wrote:

A cable at my mothers address has come slack. I believe it may be a sky cable for her home telephone. Could an engineer to sent round to make the cable taut 


@Desaiproduction Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Phone cable came down

Posted by a Superuser, not a Sky employee. Find out more

@Desaiproduction wrote:

 

I believe it may be a sky cable for her home telephone. 


The only 'Sky cable' is from a satellite dish for television reception.  Telephone cabling is the remit of Openreach (or their equivalent in RoI), although repairs are booked through the ISP.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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