28 Dec 2023 11:59 PM
Pair my prime membership on my sky q box
when I load prime from the app it is asking me to sign up with monthly fee, I already have prime membership?
29 Dec 2023 12:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@kckevin wrote:
Pair my prime membership on my sky q box
when I load prime from the app it is asking me to sign up with monthly fee, I already have prime membership?
@kckevin from memory you should be able to just sign in with your username and password
can you take a picture of the screen you are seeing
29 Dec 2023 02:54 PM
Thanks for your message, I have done it now after 1 1/2 hours. Fixed by going to my prime membership and adding my sky Q device then login is recognised
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