Discussion topic: Password and username
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Message posted on 11 Mar 2024 07:07 PM
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Password and username
I am trying to renew contract, but having trouble with my username and password when speaking to customer services
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Message posted on 11 Mar 2024 07:19 PM
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Re: Password and username
Message posted on 11 Mar 2024 07:21 PM
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Re: Password and username
You need a telephone password when talking to Sky. If you haven't previously set one up say that at the outset and they'll verify your identity as the account holder by other means. I'm not sure what you mean by username in this context.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Mar 2024 08:18 AM
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Re: Password and username
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