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Discussion topic: Password and username

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This message was authored by: Simo-22

Password and username

I am trying to renew contract, but having trouble with my username and password when speaking to customer services 

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This message was authored by: oldfella

Re: Password and username

Posted by a Superuser, not a Sky employee. Find out more

@Simo-22 wrote:

I am trying to renew contract, but having trouble with my username and password when speaking to customer services 


Same as what you have used to sign on to this forum I assume @Simo-22 

This message was authored by: Daniel0210

Re: Password and username

Posted by a Superuser, not a Sky employee. Find out more

@Simo-22 

You need a telephone password when talking to Sky. If you haven't previously set one up say that at the outset and they'll verify your identity as the account holder by other means. I'm not sure what you mean by username in this context. 


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This message was authored by: Chodley

Re: Password and username

Posted by a Superuser, not a Sky employee. Find out more

@oldfella wrote:

@Simo-22 wrote:

I am trying to renew contract, but having trouble with my username and password when speaking to customer services 


Same as what you have used to sign on to this forum I assume @Simo-22 


I would not give any internet username and password to anyone over the phone.

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