Paramount +

[Dang2406]

I have sky cinema package and recently "upgraded" to sky Q.

I can't get into the paramount + app on the sky box. It confirms that I have the version with sky cinema but when I try to log into it, it refuses to accept the details I have with sky. 

It originally worked when we 1st set everything up but had to redo everything as we had to replace both the main & mini boxes as they were faulty. During this time I also had to change my account email address as I no longer have access to the previous one. 

I do have an old paramount+ account I set up years ago with the now same email address which sky will log into but wants me to pay to use. 

[Laing1]

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@Dang2406 wrote:

I have sky cinema package and recently "upgraded" to sky Q.

I can't get into the paramount + app on the sky box. It confirms that I have the version with sky cinema but when I try to log into it, it refuses to accept the details I have with sky. 

It originally worked when we 1st set everything up but had to redo everything as we had to replace both the main & mini boxes as they were faulty. During this time I also had to change my account email address as I no longer have access to the previous one. 

I do have an old paramount+ account I set up years ago with the now same email address which sky will log into but wants me to pay to use. 

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@Dang2406 If you used the old e-mail account to set up P+ through Sky then thats the email address you would need to use to log in to access it once in you may be able to update your e-mail to you new one  it