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This discussion topic is read only This discussion topic has been answered Discussion topic: Paramount +

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This message was authored by: arromis

Re: Paramount mob land won’t play the late’s episode start and stop a 8second from end of advert

Mine as well apparently it's  down too paramount system 

This message was authored by: Mikeytrfc

Re: Paramount Plus

I'm getting exactly the same 

This message was authored by: KevNewMedia

Re: Paramount +

Posted by a Sky employee

Hi Everyone

 

Thank you for advising us of this problem, and thank you for tagging us @lettice .

 

We are currently looking into this problem. As soon as our support teams get back to us, we will update everyone. We apologise for any inconvenience caused. 

 

I will mark this post as the answer, so that everyone has the most up-to-date information available.

Thanks
Kev
Community Manager
This message was authored by: Alex35

Re: Paramount + fault

Funnily enough I spoke to sky who said it was a paramount issue!!!!!

This message was authored by: Samsey

Paramount Plus not working

Page opens then I am unable to open any pages/programmes/ films etc.

please help

This message was authored by: rebecca9

Paramount not working also switches off quite regular

I'm not a robot I'm a person 

This message was authored by: Daniel0210

Re: Paramount not working also switches off quite regular

Posted by a Superuser, not a Sky employee. Find out more

@rebecca9 wrote:

I'm not a robot I'm a person 


@rebecca9 

Not sure of the relevance of that but your post has been merged into a thread on this. Please see the post marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Paramount not working also switches off quite regular

Posted by a Superuser, not a Sky employee. Find out more

@rebecca9 wrote:

I'm not a robot I'm a person 


?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: rkmssj

Re: Paramount +

Seems to be working now

This message was authored by: rkmssj

Re: Paramount +

Seems to be working again 

This message was authored by: Angela632

Paramount + down

Why is my paramount plus not working 

This message was authored by: Denmax20

Re: Paramount +

Still not working 

This message was authored by: PandJ2020

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

Just re-tested - it's working for me now.

 

(If it hangs on loading the first advert, try going back and trying again)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Soozlou

Re: Paramount +

Glad I'm not the only one. It's can't be paramount as it let me watch on other devises.. phone iPad ect... tried all the steps and still nothing 😟

This message was authored by: KevNewMedia Answer

Re: Paramount +

Posted by a Sky employee

Hi Everyone

 

Thank you for your patience whilst our support teams worked to resolve the problem. We've had confirmation that it is now resolved. 

 

If you continue to have this problem, please restart your device, so the it can pick up a fresh connection to Paramount.

Thanks
Kev
Community Manager

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