Discussion topic: Paramount
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Message posted on 25 May 2025 10:27 AM
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Paramount
I was paying separately for paramount + from sky and now I have upgraded with sky to add movies ans paramount- how do I cancel the 7.99 for the separate deal? They told me I had to do this but no one seems to know how
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Message posted on 25 May 2025 10:30 AM
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Re: Paramount
If it was Sky charging you the £7.99 @Jill41 then try this:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 May 2025 10:34 AM - last edited: 25 May 2025 10:39 AM
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Re: Paramount
If your paying through the Sky Marketplace for Paramount+ you have to cancel it there first;
To cancel your existing Paramount+ Standard or Premium subscription, try these simple steps:
- Go to the Your products page.
- In the ‘Current’ section, select the tile with the Paramount+ subscription you’d like to cancel.
- Press Cancel subscription.
- On the next screen, you’ll be offered more information about your options. To proceed, press Change subscription
If you were not paying via Sky it mentions this in the Paramount+ help article;
What if I already have a Paramount+ account
If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account won't automatically be cancelled when you activate an account with Sky. Sky can't refund any period of overlap.
If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign-up process with Sky.
More info here;
https://www.sky.com/help/articles/using-paramount-plus
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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