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Discussion topic: Paramount+

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This message was authored by: Fubar1066

Paramount+

I have sky cinema and I am trying to watch paramount+ I have tried the online help etc but it gets stuck on the menu for choosing basic or upgrade package and won't let me continue on to set up my account, has anyone else had this issue and how do I get around it please 

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This message was authored by: lettice

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

Have you followed activating your P+ as described here;

 

https://www.sky.com/help/articles/using-paramount-plus#

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: lettice

Re: Paramount+

Posted by a Superuser, not a Sky employee. Find out more

Plus, can you try refreshing your cookies and cache in your web browser or try the activation in another web browser.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: Fubar1066

Re: Paramount+

Yes I have followed the first but to the letter a couple of times but I have not tried to clear the cache I will have a go at that when I get home , fingers crossed and thank you for your reply 

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This message was authored by: Fubar1066

Re: Paramount+

No that didn't work I am still stuck on the page that says choose your subscription and it's says the basic one is my current package but I can't select it and move on , the only thing I can select is upgrade the package ? Please help I am at a loss 

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