Paramount plus app does not work on sky Q mini box

[Ali569]

Hi got a new sky Q box & viewing card last week the paramount plus app was working fine on the old set up but now will not work on my sky q mini box, I just get the blue screen.

I've update the software, done the 110, refreshed the apps on the box & waited 24 hours still got a blue screen!

[Addie15]

Hi there, Ali569. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.

[Al+Yacht+Man]

My sky mini box is not showing the Paramount+ APP after a new sky Q box was installed. I go to My Sky on settings and it doesn't give me the option to reactivate on the mini box