0

Discussion topic: Paramount+ linked to Sky Cinema account on Sky Q

Reply
This message was authored by: JB+Mac

Paramount+ linked to Sky Cinema account on Sky Q

I have recently upgraded to Sky Q. I have a Sky Cinema account, but have been unable to link it to Paramount + account. Despite following several YouTube videos when I get to where the Paramount App should be it is not there. When I look on "My Sky" it is not there, and the Paramonunt + App does not show up on my side bar when I click the App button.

Does anyone know how to get the Paramount + app, and then how to link it to my Sky Cinema account?

Thanks in advance

Brian

Reply

All Replies

This message was authored by: oldfella

Re: Paramount+ linked to Sky Cinema account on Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@JB+Mac wrote:

I have recently upgraded to Sky Q. I have a Sky Cinema account, but have been unable to link it to Paramount + account. Despite following several YouTube videos when I get to where the Paramount App should be it is not there. When I look on "My Sky" it is not there, and the Paramonunt + App does not show up on my side bar when I click the App button.

Does anyone know how to get the Paramount + app, and then how to link it to my Sky Cinema account?

Thanks in advance

Brian


Hi @JB+Mac 

First make sure that you are on the latest Q software.

https://www.sky.com/help/articles/sky-software-updates 

 

Just for info the Q TV Apps do not appear via the three dot App button on your remote.

All main Apps are in the Home Menu under Apps.

 

Help activating the App is in the following link.

https://www.sky.com/help/articles/using-paramount-plus 

 

Avatar for JB+Mac
Level 1 icon
Topic Author
This message was authored by: JB+Mac

Re: Paramount+ linked to Sky Cinema account on Sky Q

Hiya @oldfella 

 

Thanks for your reply

 

I've updated my software thanks to your link - thank you

Howvever when I tried to load the Paramount+ app via the App menu, I got the message "App unavailable now, please try later" or words to that effect, but thanks anyway

 

Brian

Avatar for JB+Mac
Level 1 icon
Topic Author
This message was authored by: JB+Mac

Re: Paramount+ linked to Sky Cinema account on Sky Q

Hiya @oldfella 

 

App menu has now been updated and I have now logged in to Paramount+

Many thanks for all your help

 

Brian

Reply