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Discussion topic: Paramount error code

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This message was authored by DougieH This message was authored by: DougieH

Paramount error code

I keep getting a My_Sky error code 2304 when trying to access Paramount Plus. I've done all the updates and suggested hints but still comes up with an error! Has anyone had this and managed to get it resolved?

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Paramount error code

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by ross180301 This message was authored by: ross180301

Re: Paramount error code

I have the exact same issue- been trying since last night but still have error code when confirming Paramount Plus

This message was authored by Addie15 This message was authored by: Addie15

Re: Paramount error code

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by ross180301 This message was authored by: ross180301

Re: Paramount error code

Please escalate the issue as still not resolved
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