09 Oct 2023 10:04 AM
10 Oct 2023 08:38 AM
Posted by a Sky employeeHi @Clare0301
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
13 Oct 2023 12:46 PM
Posted by a Sky employeeThanks for chatting to us @Clare0301 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
13 Oct 2023 01:13 PM
Hi. Yes I still need your help
No problem. Browse or search to find help, or start a new discussion on Community.
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