Paramount Plus

[Emma1972]

The Paramount Plus page is not letting me activate it.  Saying "we are having problems with this page.  Please try again later".  Has been saying that for the past 3 days!!

[oj01]

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@Emma1972 wrote:

The Paramount Plus page is not letting me activate it.  Saying "we are having problems with this page.  Please try again later".  Has been saying that for the past 3 days!!

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If you have Sky+HD (where you've posted) there's nothing to activate. Paramount+ content is available in the Catch Up & Sky Cinema sections on your box.

[Emma1972]

Not true - I have subscribed through SkyCinema but when I got into anything on Paramount it asks me to activate my account and then tells me that my details are incorrect!!  I have tried resetting password but am not receiving any emails of links to reset.  I'm completely stuck and paying for a service that I'm not getting. 

[Mark39]

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@Emma1972 wrote:

Not true - I have subscribed through SkyCinema but when I got into anything on Paramount it asks me to activate my account and then tells me that my details are incorrect!!  I have tried resetting password but am not receiving any emails of links to reset.  I'm completely stuck and paying for a service that I'm not getting. 

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@oj01 is perfectly correct. Are you sure you're trying to use Paramount+!on a Sky+HD box?

[Emma1972]

Yes - and the technician that came from Sky said all I had to do was activate and it would work but it doesn't 

[GD1]

@Emma1972  When did you get your Sky TV box installed?

[Emma1972]

In September 2024

[GD1]

@Emma1972  In that case you won't have a Sky+HD Box as Sky have not installed these for a very long time, you will have Sky Q

[lettice]

Sounds like you have not activated correctly.

Follow the advice for Sky Q in this article;

https://www.sky.com/help/articles/using-paramount-plus