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Discussion topic: Paramount Plus error when trying to activate

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This message was authored by: zm5555

Paramount Plus error when trying to activate

 

Trying to get the free paramount plus subscription as I have sky cinema. Signed in but when I press "Get Paramount+" I get the message:

 

We'll be back soon.

 

Something went wrong, but we're working on this, Please try again later.

 

MYSKY_2998

 

Tried everything but can't seem to get it working. Any help appreciated.

 

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This message was authored by: Addie15

Re: Paramount Plus error when trying to activate

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Greenfingers001

Re: Paramount Plus error when trying to activate

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by: Nightowl

Re: Paramount Plus error when trying to activate

Hi - I've the same problem exactly with the same error message! Still looking to get it sorted two weeks later after various enquiries.

 

How did you resolve yours?

This message was authored by: Natalie76

Re: Paramount Plus error when trying to activate

Hi, 

 

I am having the same error for this and discovery plus. 

 

I've tried numerous times this last 2 weeks and still getting same error message. 

 

Please can you help?

Thanks 

Natalie 

This message was authored by: Nightowl

Re: Paramount Plus error when trying to activate

Hi I've still got same problem afraid despite talking directly to Sky

 

A

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