Paramount+ Account Not Working Sky Q

[NikRagnarson]

I recently switched back from Sky Glass to Sky Q. On both deals I had / have Sky Cinema which includes Paramount + free.

When my Sky Q deal was activated and my Streaming service ended my old login to the Paramount+ app does not work nor can I now activate P+ using my Sky Q box via the instructions provided (i.e. launching the P+ app on Sky Q and selecting 'Get Started'). I get ean error message.

i have tried a hard restart of the Q box to no avail

[Ecosse]

You'll need to contact Sky, go to this link: https://www.sky.com/help/home

Scroll to the very bottom of the page and now select the Need More Help dropdown, this will lead to a phone contact.

Ignore the automated messages, just wait for an advisor

Good luck.

[NikRagnarson]

Thank you