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Discussion topic: Pairing sky viewing card

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Gemma131981
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This message was authored by Gemma131981 This message was authored by: Gemma131981

Pairing sky viewing card

‎03 May 2023 09:07 PM

Brand new box brand new card won't let me pair them 

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oldfella
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This message was authored by oldfella This message was authored by: oldfella

Re: Pairing sky viewing card

‎03 May 2023 09:12 PM

Posted by a Superuser, not a Sky employee. Find out more
@Gemma131981 wrote:

Brand new box brand new card won't let me pair them 

Hi @Gemma131981 

Have you tried refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback.

No call is actually made but the Viewing card should be refreshed.

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