This discussion topic has been answered Discussion topic: Pairing remote
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Message posted on 05 Dec 2025 12:32 PM
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New box & all plugged in & working.
When trying to pair the remote it's asking for a broadband connection.
Sky is working.
Can't record anything as it's still asking for broadband.
Help!
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Message posted on 05 Dec 2025 01:36 PM
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@Loz42 wrote:
New box & all plugged in & working.
When trying to pair the remote it's asking for a broadband connection.
Sky is working.
Can't record anything as it's still asking for broadband.
Help!
Hi @Loz42
Pairing the Viewing card will ask for broadband connection but not aware that remote pairing will.
Is the message your Q box asking for broadband and is it connected?
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Message posted on 05 Dec 2025 01:36 PM
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@Loz42 wrote:
New box & all plugged in & working.
When trying to pair the remote it's asking for a broadband connection.
Sky is working.
Can't record anything as it's still asking for broadband.
Help!
Hi @Loz42
Pairing the Viewing card will ask for broadband connection but not aware that remote pairing will.
Is the message your Q box asking for broadband and is it connected?
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- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
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