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Message posted on ‎18 Sep 2023 03:34 PM

PROGRAMMES IN UHD

I have set Sky q to record UHD where available.  Some programmes eg The Blacklist still don't record in UHD, only HD, so each time I have to search it out manually.  How come?

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Message posted on ‎18 Sep 2023 03:36 PM

Re: PROGRAMMES IN UHD

Posted by a Superuser, not a Sky employee. Find out more

@Slopmeister  Other than Sport channels in UHD all Live TV is HD at the most.  Any UHD versions of programmes such as The blacklist are available via on demand only.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎18 Sep 2023 03:36 PM

Re: PROGRAMMES IN UHD

Posted by a Superuser, not a Sky employee. Find out more

@Slopmeister  Other than Sport channels in UHD all Live TV is HD at the most.  Any UHD versions of programmes such as The blacklist are available via on demand only.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎18 Sep 2023 03:40 PM - last edited: ‎18 Sep 2023 03:44 PM

Re: PROGRAMMES IN UHD

Posted by a Superuser, not a Sky employee. Find out more
@Slopmeister wrote:

I have set Sky q to record UHD where available.  Some programmes eg The Blacklist still don't record in UHD, only HD, so each time I have to search it out manually.  How come?

Only some Sports programmes are actually broadcast in UHD and thus can be recorded as such.

 

For any Films & Entertainment then you need to download, which unfortunately means finding the episode to download. - although once found you should not need to select the UHD version as it should default to that

 

I think the only time you don't have to manually find the episode is if the UHD versions for a season are already available and you start watching the 1st episode , then the next episode should download in UHD also - but unfortunately that does not work if the remaining episodes are yet to air/become available

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