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Discussion topic: PIXELLATION AND PICTURE SKIPPING

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This message was authored by BRS1 This message was authored by: BRS1

PIXELLATION AND PICTURE SKIPPING

I have been having this issue since July, awaiting currently a 3rd engineer visit, happens on live and record and although it started on apps only they have recently been ok, except for one small pixellation.. Started with a new Q box in Aug which was again replaced on the first engineer visit plus a new hub, leads been replaced and dish and cables inspected and numerous sky checks and re boots, some times worse at night and not in morning but often so random, doesnt happen again when you rewind. After 30 years of sky i am about ready to go, madness that this cannot be sorted, all seem clueless but reading these discussions many have had it for longer, the weird thing is oct to Nov, 6 to 8 weeks and ironically after saying i was leaving all was fine to then start and get worse yet again in Dec, picture judder now adding to the pixellation, no pattern to it, do not give much hope to the next Engineer visit !!!

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This message was authored by GD1 This message was authored by: GD1

Re: PIXELLATION AND PICTURE SKIPPING

Posted by a Superuser, not a Sky employee. Find out more

@BRS1  Your post has been moved from the stream forum as you havce posted you have Sky Q, therefore it's not related to Sky Stream pucks.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Chodley This message was authored by: Chodley

Re: PIXELLATION AND PICTURE SKIPPING

Posted by a Superuser, not a Sky employee. Find out more

Not really seen anything similar on here. Were those other people with the issues for longer maybe on Stream?

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