Over the last week my Sky Q Mini Box upstairs keeps losing connection with the Sky Q box below

[Steven_Bolton]

My sky q mini box upstairs keeps losing connection with the Sky Q box in the room below. This has just been in the last few weeks. I keep having to reset the connection which is frustrating. Can anyone suggest a permanent solution to stop this happening? Thank you 

[Invisiblename]

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@Steven_Bolton wrote:

My sky q mini box upstairs keeps losing connection with the Sky Q box in the room below. This has just been in the last few weeks. I keep having to reset the connection which is frustrating. Can anyone suggest a permanent solution to stop this happening? Thank you 

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Have you moved either Sky boxes in that time? Have you moved a wireless telephone nearer either box?  If so, move them back.  You may find that a Sky booster (free on request to Sky) might resolve your problem.

[Steven_Bolton · Accepted solution]

Thanks for your reply. No, we've not moved anything. We do have a Sky booster, but finding it difficult to connect to our BT hub.