Discussion topic: Our sky is disconnected
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Message posted on 30 Sep 2024 10:36 AM
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Our sky is disconnected
Our sky is not connected and the green light on the sky box is off. We have rebooted. The TH repair guy says that Sky need to attend
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Message posted on 30 Sep 2024 11:45 AM
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Re: Our sky is disconnected
@AdrianPeachey wrote:
Our sky is not connected and the green light on the sky box is off. We have rebooted. The TH repair guy says that Sky need to attend
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
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