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Discussion topic: Our package says we have basic Netflix however we have no access to Netflix it says ID blocked

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This message was authored by BooBoo21 This message was authored by: BooBoo21

Our package says we have basic Netflix however we have no access to Netflix it says ID blocked

Our package says we have basic Netflix however we cannot access Netflix. It either says ID blocked or passcode not recognised. How do we get access ? 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Our package says we have basic Netflix however we have no access to Netflix it says ID blocked

Posted by a Superuser, not a Sky employee. Find out more

@BooBoo21 wrote:

Our package says we have basic Netflix however we cannot access Netflix. It either says ID blocked or passcode not recognised. How do we get access ? 


@BooBoo21 dont know if this will help but have a read of the link below

 

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-netf...


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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