Old sky box

[Libbywalker1998]

I have an old sky box I'm supposed to send back to you guys but I have nothing to send it back in could I have a box sent out please 

[GD1]

@Libbywalker1998  You're not talking to SKy, this is a customer help[s customer forum.  Nothing will be sent on the back of a forum post.

You can use your own packaging,  you can also print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

[caesarome]

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@Libbywalker1998 wrote:

I have an old sky box

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What type of box is it as old ones like Sky+ boxes do not need to be returned as they are not owned by Sky.

[Daniel0210]

@Libbywalker1998 
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q].

You may want to put a note inside any box you use with your account number and a list of equipment that is included.