Notifications silent suddenly?

[Kate_L]

Hi all. Since Thursday I've been having real problems with my internet and I've had to have my SkyQ mini box replaced. It seems my network connection keeps going off even though Sky tell me that it is good. Weirdly enough the notifications on my mobile phone have suddenly gone silent, despite me checking all the settings? Am I going completely mad?

[Addie15]

Hi there, @Kate_L. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147