Not working

[Lenny1962]

My bill is 280£ and i have been with out channels for months its not been working propely i have called up and had people out i got sent a new box today and the dpd took it back as my card is stuck in the old box i aint paying this bill wen sky have new for months i been having problems 

[nigea99]

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@Lenny1962 wrote:

My bill is 280£ and i have been with out channels for months its not been working propely i have called up and had people out i got sent a new box today and the dpd took it back as my card is stuck in the old box i aint paying this bill wen sky have new for months i been having problems 

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Was the Stuck card itself the reason DPD didn't complete the swap or was it just that the card dealyed you giving them the old one ?

We strongly recommend not cancelling direct debits etc or otherwise witholding payment as  SKy will refuse to deal with you until the account is settled and may pass the debt on to debt collectors and it may affect your credit rating  

[Daniel0210]

@Lenny1962 

And a A of £280 sounds like you're out of contract and/or have missed a payment. 

[Lenny1962]

There not sending out a new card they was just sending out a box but the dpd wudnt exchange it because the card was stuck inside it so now i am stuck with a box that dont work and been playing up for months and a large bill which i am refusing to pay till the problem is solved as i dont see me having to pay for somthing i am not getting 

[nigea99]

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@Lenny1962 wrote:

There not sending out a new card they was just sending out a box but the dpd wudnt exchange it because the card was stuck inside it so now i am stuck with a box that dont work and been playing up for months and a large bill which i am refusing to pay till the problem is solved as i dont see me having to pay for somthing i am not getting 

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I refer you to my previous post regarding witholding payment

SKY won't assist you until any bills outstanding are settled.

[Daniel0210]

@Lenny1962 

You can't pick and choose what you pay. Are your services currently restricted due to non payment?