Not received my viewing card

[serena1472]

I have not received my viewing card, how long will it take sky q

[Chodley]

---

@serena1472 wrote:

I have not received my viewing card, how long will it take sky q

---

Usually get it before the box install. How long have you been waiting?

[Laing1]

---

@serena1472 wrote:

I have not received my viewing card, how long will it take sky q

---

@serena1472 are you a new customer awaiting install if so it should arrive a couple of days before the engineer arrives but engineers can carry spares if it doesnt arrive in time

If you are a returning customer and Sky have sent you a self install box they wronly assume you have kept your previous card if that is the case if you let us know we can escalate this to Sky for you or you will need to try and contact them