Not received multi room mini box

[TezJ]

Sky engineer called a week ago and set up the dish and sky q but I don't have the mini box for the multi room

[nigea99]

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@TezJ wrote:

Sky engineer called a week ago and set up the dish and sky q but I don't have the mini box for the multi room

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hi @TezJ 

I know this may sound a little strange but did you double check that your order included one. 

One is not always included with Multiscreen as standard 

What did the enginner say ?

[MightyQuinn]

Hi @TezJ   It is called Multiscreen, not Multi room. Did you request a Sky Q Mini box at the same time as ordering Multiscreen. They do not come automatically by default.

[Craigwaugh]

I was not given my muti box as my WiFi wasn't connected

[PandJ2020]

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@Craigwaugh wrote:
I was not given my muti box as my WiFi wasn't connected

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Yup needs a router to function