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Discussion topic: Not getting sky cinema

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This message was authored by Elainea39 This message was authored by: Elainea39

Not getting sky cinema

I have just entered a new 18 month contract with sky and when I checked sky cinema this morning it's saying I do not have the subscription for this. Please help

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Not getting sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Elainea39 

Did you renew an existing package or are you a new Sky Q customer? I take it you have taken up an offer for Sky Cinema? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Elainea39
Topic Author
This message was authored by Elainea39 This message was authored by: Elainea39

Re: Not getting sky cinema

I just renewed my package with sky. I am unsure if sky cinema has been added or not, was this on my package before?  

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Not getting sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Elainea39 wrote:

I am unsure if sky cinema has been added or not, was this on my package before?  


@Elainea39 

We don't know. You’re not talking to Sky Customer Services on here. This is a customer based forum where customers try to help other customers.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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