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Discussion topic: Not connecting

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Michelle712
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This message was authored by Michelle712 This message was authored by: Michelle712

Not connecting

‎09 Nov 2024 08:17 AM

None of my boxes are connecting to my boardband

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Quoman7
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Superuser
This message was authored by Quoman7 This message was authored by: Quoman7

Re: Not connecting

‎09 Nov 2024 08:27 AM

Posted by a Superuser, not a Sky employee. Find out more
@Michelle712 wrote:

None of my boxes are connecting to my boardband

Hi @Michelle712 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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