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Discussion topic: Not connecting to tv

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This message was authored by finbeau15 This message was authored by: finbeau15

Not connecting to tv

Hi, 

 

Can anybody help, I can't get Sky to connect to my TV. I've turned the Sky Q box off and on but still not connecting. I've tried resetting the box and it's just flashing an orange light. 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Not connecting to tv

Posted by a Superuser, not a Sky employee. Find out more

@finbeau15 wrote:

Hi, 

 

Can anybody help, I can't get Sky to connect to my TV. I've turned the Sky Q box off and on but still not connecting. I've tried resetting the box and it's just flashing an orange light. 


@finbeau15 are you seeing any error messages on the screen

also

you do realise your Q box connects to the TV by HDMI cable(im sure you know this)  so the flashing orange light (which is probably the WPS buttn) isnt the problem unless you mean you cant connect your Q box to your broadband router


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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