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Discussion topic: Not connected to sky Q box

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MissyP3
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This message was authored by MissyP3 This message was authored by: MissyP3

Not connected to sky Q box

‎20 Aug 2024 04:00 AM

I'm not connected to my sky Q box every day early hours of the morning between 3am / 6am I have the same problem no connection 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Not connected to sky Q box

‎20 Aug 2024 07:12 AM

Posted by a Superuser, not a Sky employee. Find out more

@MissyP3 

See the below link regarding your Sky Q standby settings. They made be set to eco mode

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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