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Discussion topic: Not been sent a returns box for my sky

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This message was authored by: Parky1

Not been sent a returns box for my sky

I'm trying to return my excess sky boxes and am waiting on a box to return being sent but hasn't arrived. Sky are trying to charge me for the equipment.

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This message was authored by: PandJ2020

Re: Not been sent a returns box for my sky

Posted by a Superuser, not a Sky employee. Find out more

@Parky1 wrote:

Sky are trying to charge me for the equipment.


Which is quite correct - the contract puts on the onus on you to return the equipment.

 

You can use your own boxes and print your own returns label here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment

 

Keep proof of posting.

I am just another Sky customer and my views are my own even if you don't like the answers
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