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Discussion topic: Not been sent a returns box for my sky
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This message was authored by: Parky1
Message posted on 28 Sep 2023 10:06 AM
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Not been sent a returns box for my sky
I'm trying to return my excess sky boxes and am waiting on a box to return being sent but hasn't arrived. Sky are trying to charge me for the equipment.
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Sep 2023 10:18 AM
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Re: Not been sent a returns box for my sky
@Parky1 wrote:Sky are trying to charge me for the equipment.
Which is quite correct - the contract puts on the onus on you to return the equipment.
You can use your own boxes and print your own returns label here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment
Keep proof of posting.
I am just another Sky customer and my views are my own even if you don't like the answers
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