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Discussion topic: Normal tv aerial not working

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This message was authored by Graham19670 This message was authored by: Graham19670

Normal tv aerial not working

Had Sky Q installed recently and all working great. Gone to use the TV in the bedroom which is independent of Sky and used to work from the house TV aerial and it says there is no reception and to scan channels, when I do this it says no channels available but it worked fine before. Can only watch TV through iplayer, any ideas how to sort??

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This message was authored by cuke This message was authored by: cuke

Re: Normal tv aerial not working

Did you have a SkyHD box before and was the aerial connected to it then through the house coaxial cabling to your tv?

You'll need to find where the aerial cable is and reconnect directly to your upstairs tv.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Normal tv aerial not working

Posted by a Superuser, not a Sky employee. Find out more

@Graham19670 

 

If you had Sky+ before Sky Q there's a fair chance the aerial connection used to run through the back of the Sky+ box, and is now disconnected behind the Q box.  Finding and linking the cable ends (or cable to socket) should resolve the issue.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Normal tv aerial not working

Posted by a Superuser, not a Sky employee. Find out more

@Graham19670 

 

Note that if what you had before was Freesat rather than Freeview then it's a different issue.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by oldfella This message was authored by: oldfella

Re: Normal tv aerial not working

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@Graham19670 

 

If you had Sky+ before Sky Q there's a fair chance the aerial connection used to run through the back of the Sky+ box, and is now disconnected behind the Q box.  Finding and linking the cable ends (or cable to socket) should resolve the issue.


As far as I recall the Sky+HD box had two RF outs therefore it was possible to feed two TV's.

If this is your issue @Graham19670 you will need a simple Aerial booster to connect your Terrestrial TV aerial to multiple outputs.

Something like the following

oldfella_0-1698140796061.png

 

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