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Discussion topic: Noisy sky q box

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This message was authored by: Scott26

Noisy sky q box

Our sky q box has started making loud noises like it's over heating and and can lose its connection to the broadband so we have to restart 

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This message was authored by: Chodley

Re: Noisy sky q box

Posted by a Superuser, not a Sky employee. Find out more

Run through this and it will end in a box replacement if necessary

 

https://www.sky.com/help/articles/sky-box-problems-t2

This message was authored by: Daniel0210

Re: Noisy sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Scott26 

If you do end up needing a new box it'll probably be via a 'doorstep box swap' whereby a courier company (DPD in the UK) deliver a new box and take your faulty box away so remember to remove the viewing card from the old box before it disappears into the van.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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