@stutrav
@Daniel0210 wrote:
@stutrav
Please explain, is this a replacement box delivered by DPD and the courier took a faulty box away with your viewing card in it?
@stutrav or are you a returning customer thats had Q previously as Sky will send the Q box out for a self instal but the expect you to have kept the card you had previously. If this is the case you need to contact Sky see below
The only othe scenario is are you a brand new customer taking Sky Q and Sky broadband where Sky have sent you your router and an engineer will bring any Q boxes when they turn up for there appointment the veiwing card in this scenario will be sent out to you
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
