No uhd

[Gforrest96]

Phoned sky over 2 weeks ago about not having uhd still no fix and they gave me a 4 pound refund I dont want a refund  I want uhd I've got a good TV and I want what I paid  for how do I fix this matter bloody thing keeps telling me  to upgrade  and I already have just stuck in a loop

[MightyQuinn]

Hi @Gforrest96   What hardware version Sky Q box do you have? It will start with 32.

[Gforrest96]

Dont no where do I find that info

[TimmyBGood]

@Gforrest96 

To check which Sky box you have:

1. Press Home on your Sky Q remote.
2. Select Settings followed by System info.
3. Check your Hardware version

[Gforrest96]

Hardware version is32B206

[bob1234]

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@Gforrest96 wrote:

Hardware version is32B206

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It is the latest box capable of UHD & HDR