@Arthur+England wrote:
We have got a blue screen coming up saying hdcp not accepted we had this years ago you guys fixed it we have the best rely all singing and dancing so not our tele
Hi @Arthur+England
Try first removing and reconnecting the HDMI cable.
Then reboot your TV by removing the power lead for 30 secs and then reconnecting.
Then reboot your Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
