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Discussion topic: No sky tv

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Avatar for Bettyolive
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This message was authored by: Bettyolive

Message posted on ‎29 Jun 2023 07:09 PM

No sky tv

Blue screen

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎29 Jun 2023 07:12 PM

Re: No sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Bettyolive   Have you tried unplugging the box from the mauins, then plug it back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for DeAndre
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This message was authored by: DeAndre

Message posted on ‎29 Jun 2023 07:32 PM

Re: No sky tv

Hi I've had no signal now for about 3 weeks I have an engineer coming out on the 4th July but , I what to find out will I still have to pay because I don't think I should because once they come out on the 4th it's going to be like a month without any tv signal my broadband been working fine

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This message was authored by: Invisiblename

Message posted on ‎29 Jun 2023 07:35 PM

Re: No sky tv

Posted by a Superuser, not a Sky employee. Find out more
@DeAndre wrote:

Hi I've had no signal now for about 3 weeks I have an engineer coming out on the 4th July but , I what to find out will I still have to pay because I don't think I should because once they come out on the 4th it's going to be like a month without any tv signal my broadband been working fine

That'll be for you to 'negotiate' with Sky, but I agree with you.  Ps your broadband working is irrelevant to having no satellite signal - I assume that's what you meant by "no signal"?

I am just another Sky customer!
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