No sky signal

[Russ7]

On 2nd Feb I reported no sky signal to my landlord as we have a communal dish.  Engineers came to property and informed me no issues in the building just me

[Russ7]

Would this be a problem because I recently installed I mini box from yourselves ?

[seandouglas2]

Hi it's a general rule. Any dishes installed by the landlord for communal use are their responsibility so first point of call to get in touch with all Landlord and see if we can resolve it this way