No signal

[Barnaby2]

No sky working no signal

[nigea99]

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@Barnaby2 wrote:

No sky working no signal

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Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

BTW Please note it can be a few weeks before engineer appointments

[Daniel0210]

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@Barnaby2 wrote:

No sky working no signal

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@Barnaby2 
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If you are seeing a message of “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s almost certainly a dish alignment issue so follow the advice provided by @nigea99