No signal

[Alison1973]

Hi are sky is not working on the tv no error code just snow. I unconnected all cables and re plugged .tried new hdmi lead. Broadband is working. Reset router and skyQ box .still snow on screen 

[GD1]

@Alison1973  As you have mentioned Sky Q your post has been moved from the Glass/Stream forum as that is for a different TV system.

[Chodley]

You usually only get snow on terrestrial analog inputs. You need to cycle through the inputs on the Tv until you get to the right HDMI input.

The exception is sometimes a HDCP encryption negotiation failure (which is an HDMI security thing) can produce multicoloured snow but usually it just gives an error. If it's that, shutting everything down and restarting it, TV first, might fix it.