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Discussion topic: No signal

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This message was authored by Pizza This message was authored by: Pizza

No signal

@Pau 

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This message was authored by oldfella This message was authored by: oldfella

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Pizza wrote:

Hi @Pizza 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Pizza 

Alternatively as your thread title suggests you're seeing a message displaying ”no signal” this tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If you are seeing a message of “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight and then follow the advice from @oldfella 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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