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Discussion topic: No signal on ITV

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This message was authored by Whiskers70 This message was authored by: Whiskers70

No signal on ITV

I don't get it my bbc channels are fine as are the plus 1 channels but when I put ITV, channels 4 & 5 and certain sky channels it works fine for about 30 seconds then the picture breaks up and I get the blue screen saying problem with my satellite signal and then the screen goes black. How can it be my signal if ITV+1 is fine. It's been doing this for about 3 weeks now. Has anyone else had the same problem?

Thanks 


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This message was authored by oj01 This message was authored by: oj01 Answer

Re: No signal on ITV

Posted by a Superuser, not a Sky employee. Find out more

@Whiskers70 Different channels are on different transponders. If you're dish is slightly misaligned it can, therefore, affect some channels but not others. 


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This message was authored by oldfella This message was authored by: oldfella

Re: No signal on ITV

Posted by a Superuser, not a Sky employee. Find out more

@Whiskers70 wrote:

I don't get it my bbc channels are fine as are the plus 1 channels but when I put ITV, channels 4 & 5 and certain sky channels it works fine for about 30 seconds then the picture breaks up and I get the blue screen saying problem with my satellite signal and then the screen goes black. How can it be my signal if ITV+1 is fine. It's been doing this for about 3 weeks now. Has anyone else had the same problem?

Thanks 


Hi @Whiskers70 

Could be an issue with your dish alignment or LNB.

It it continues best to contact Sky for an Engineer to check.

This message was authored by oj01 This message was authored by: oj01 Answer

Re: No signal on ITV

Posted by a Superuser, not a Sky employee. Find out more

@Whiskers70 Different channels are on different transponders. If you're dish is slightly misaligned it can, therefore, affect some channels but not others. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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