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Discussion topic: No signal from current input

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This message was authored by: Davison2

Message posted on ‎27 Jul 2023 05:19 PM

No signal from current input

I have been through all user guides and even followed youtube videos, still no signal

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎27 Jul 2023 05:28 PM - last edited: ‎27 Jul 2023 05:31 PM

Re: No signal from current input

Posted by a Superuser, not a Sky employee. Find out more

@Davison2  That sounds like a message from the TV,  you could try resetting resolution ot the Sky Q box to 1080 by pressing buttons Home 1-0-8-0 Home on the Q box remote control.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: oldfella

Message posted on ‎27 Jul 2023 05:29 PM

Re: No signal from current input

Posted by a Superuser, not a Sky employee. Find out more
@Davison2 wrote:

I have been through all user guides and even followed youtube videos, still no signal

Hi @Davison2 

Assume you are referring to your Q box connected to your Q box with HDMI cable.

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which should work for all TV’s.

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