27 Jul 2023 05:19 PM
I have been through all user guides and even followed youtube videos, still no signal
27 Jul 2023 05:28 PM - last edited: 27 Jul 2023 05:31 PM
Posted by a Superuser, not a Sky employee. Find out more@Davison2 That sounds like a message from the TV, you could try resetting resolution ot the Sky Q box to 1080 by pressing buttons Home 1-0-8-0 Home on the Q box remote control.
27 Jul 2023 05:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Davison2 wrote:
I have been through all user guides and even followed youtube videos, still no signal
Hi @Davison2
Assume you are referring to your Q box connected to your Q box with HDMI cable.
First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.
This will change the Q box to standard resolution which should work for all TV’s.
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