No satellite

[Karen61]

I keep losing connection on my Sky Q box. Works for half hour or so then cuts out. Is it really because of the windy weather or is there more I can do? I've turned off and on etc every time and it comes back for a short while. 

[oldfella]

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@Karen61 wrote:

I keep losing connection on my Sky Q box. Works for half hour or so then cuts out. Is it really because of the windy weather or is there more I can do? I've turned off and on etc every time and it comes back for a short while. 

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Hi @Karen61 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q