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Discussion topic: No satellite signal. Co Meath. Is it linked to the weather?

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This message was authored by SL3 This message was authored by: SL3

No satellite signal. Co Meath. Is it linked to the weather?

No satellite signal. Co Meath. Is it linked to the weather?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No satellite signal. Co Meath. Is it linked to the weather?

Posted by a Superuser, not a Sky employee. Find out more

More likely your dish alignment.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal. Co Meath. Is it linked to the weather?

Posted by a Superuser, not a Sky employee. Find out more

@SL3 

Quite possibly in view of recent storms / high winds. If a “no satellite signal” message is displayed look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No satellite signal. Co Meath. Is it linked to the weather?

Posted by a Superuser, not a Sky employee. Find out more

@SL3 wrote:

Is it linked to the weather?


Temporary  loss or breakup of the picture is typically caused by very heavy rain, sleet, ice or snow.  If the weather has passed but some or all channels are missing, that's usually indicative that the dish has moved or cables have become detached.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chodley This message was authored by: Chodley

Re: No satellite signal. Co Meath. Is it linked to the weather?

Posted by a Superuser, not a Sky employee. Find out more

And if the dish is a tiny bit out of alignment then the weather effects will obviously be worse

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