@LewisCoultas wrote:
Our screen says satellite signal - unlocked, and LNB type is SCR. Both signal strength and quality are 0. Can you please advise next steps?
@LewisCoultas if you are not on a communual dish and you have your own dish, you will need to enter the engineers menu
and change the LNB type to wideband
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
select setup > LNB type > wideband select then exit out of the menu then reboot your Q box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
