Discussion topic: No planner
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Message posted on 11 Jun 2026 12:09 PM
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No planner
I can't use my planner or watch certain programmes that I subscribe too
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Message posted on 11 Jun 2026 12:25 PM
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Re: No planner
@Albert501 wrote:I can't use my planner or watch certain programmes that I subscribe too
Best place to start is with a simple power cycle, it clears many ills.
Unplug your Q box at the mains and keep leave it unplugged for at least 5 minutes, then try again.
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Message posted on 11 Jun 2026 12:25 PM
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Re: No planner
What's happening when you try?
Any error message on screen?
Have you tried rebooting the box?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 11 Jun 2026 01:10 PM
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Re: No planner
Hi @Albert501 I'm afraid that "planner" is not a Sky Q term. Do you mean TV Guide or Recordings?
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